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Question: How do I correct a payment that has been incorrectly recorded in
a fundraising project?
Answer:
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From the home menu, click the
"Billing" icon and then click the "Fundraising" Icon. |
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Select the name of the project
for which you wish to correct a payment for from the drop down list.. |
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Depending on the date range
selected, a list of the payments already recorded for this project will
be displayed. Please ensure that the date range selected in the "From"
and "To" dates is inclusive of the dates for which you wish to see
transactions. |
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Find that payment you wish to
correct and click the "Modify" button. |
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Enter the correct details of
this payment on the screen and click the "Update" button to save the
payment details and return to the previous screen. |
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If you wish to delete the
payment, click the "Delete" button. |
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If you do not wish to save the
changes to the payment, click the "cancel" button to discard the changes
payments details and return to the previous screen. |
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