How do I...?

Here are some of the most common "how do I...?" questions together with descriptions of some of the most common functions which users undertake. To get a detailed explanation of how to perform the functions listed, click on the link for the question. To navigate directly to specific sections, you can click on the title link for that section.

If you are unsure of what you are looking for, you can "Search" the site using keywords. For example if you want to know some information on "sign in sheets", enter "sign in sheets" in the "search" at the top of the page, and click "Search"

Children Sign In Sheets Printer Settings
Calendar Users Billing
Staff Time Sheets Staff Details Fundraising
Bonds Products Batch Receipts
20 Hours Free Notes MOE
Parents SMS

Children

...enroll a new child when I know the starting date and the enrolled times for the child?

...add a child to the waiting list?

...change or modify a child's enrolled times?

...move a child from afternoon sessions to morning sessions?

...move a child from the waiting list to the regular roll?

...update the immunisation records for a child?

...add an additional contact for a child?

...change or modify the details for an existing contact?

...view the account details for a child?

...check the balance of a child's account?

...print out all of the enrolment details for a child?

...update or change WINZ details for a child?

...view details of a child's attendance for a selected period of time?

...transfer a child from one centre or license to another?

...re-enroll a child who has left my centre previously and is starting again?

...remove a child's details if they do not start at my centre?

...remove a child from a sign in sheet when the child does not attend that day?

...remove a duplicate child record?

Sign In Sheets

...create a sign in sheet for a particular day?

...create a sign in sheet for a whole week at a time?

...mark absences on sign in sheets?

...mark "school visits" on sign in sheets?

...enter actual attendance times for children who arrived or left at a time different from their booked time?

...add a child to the sign in sheet who has started after sign in sheets were created and printed for that day?

...add a child to a sign in sheet if the child is doing an extra day?

...remove a child from a sign in sheet when the child does not attend that day?

Printer Settings

...change my printer settings in Microsoft Edge?

...change my printer settings in Internet Explorer?

...change my printer settings in Google Chrome?

...change my printer settings in Safari?

Calendar

...update my anniversary days?

...tell infocare to not charge for public holidays?

...set the days on which my centre closes for holidays?

Users

...add a new user?

...change a password or username?

...change the access level of a user?

...remove a user from the system?

Billing

...create invoices?

...create donation requests?

...print statement/invoices?

...print donation request letters?

...enter payments from parents?

...see how much a parent owes or how much they have paid?

...print tax receipts?

...correct a transaction that I have previously committed?

...reverse a transaction?

...print a list of who owes me money and how much?

...print a bank lodgment form?

Staff Time Sheets

...create a staff time sheet for a particular day?

...update a staff time sheet with actual attendance times if they are different to what was planned?

...mark a staff member absent for a whole day?

...mark a staff member absent for part of a day?

...add a reliever or substitute staff member to the staff time sheets on a particular day?

...remove a staff member from a time sheet on a particular day?

...change staff rostered times

Staff Details

...add a new staff member?

...tell infocare a staff member is leaving or has left?

...update registration and qualification details for a staff member?

...transfer a staff member to another license or centre?

Fundraising

...create a new fundraising project?

...add payments to a fundraising project?

...correct a payment that has been incorrectly recorded in a fundraising project?

...delete a payment from a fundraising project?

Bonds

...record a bond payment for a child?

...release a bond payment for a child when they leave?

...change a bond that has been entered incorrectly?

Products

...add a new product?

...change the details for a product?

...delete a product?

...automatically include a product with all invoices?

Batch Receipts

...process batch receipts?

...upload payments made to a bank account?

Notes

...create a note?

...create a staff note?

...create a general note?

...modify a note?

...delete a note?

MOE

...review funding hours?

...submit ECE return?

...submit RS7 return?

Parents

...credit card payments?

SMS Text Utility

...Send a text message

...Review text messages