Here are some of the most common "how do I....." questions together with
descriptions of some of the most common functions which users undertake. To get
a detailed explanation of how to perform the functions listed, click on the link
for the question. To navigate directly to specific sections, you can click on
the title link for that section.
If you are unsure of what you are looking for, you can "Search" the site
using keywords. For example if you want to know some information on "sign in
sheets", enter "Sign in sheets" in the "search for" box and click "Start Search"
Children
..........enroll a new child when I know the
starting date and the enrolled times for the child?
..........add a child to the waiting list?
..........change or modify a child's
enrolled times?
..........move a child from afternoon sessions to
morning sessions?
..........move a child from the waiting list to
the regular roll?
..........take a child off the waiting list?
..........remove a child's details if they do not
start at my centre?
..........update the immunisation records for a
child?
..........add an additional contact for a child?
..........change or modify the details for an
existing contact?
..........view the account details for a child?
..........check the balance of a child's
account?
..........print out all of the enrolment details
for a child?
..........update or change WINZ details for a
child?
..........view details of a child's
attendance for a selected period of time?
..........transfer a child from one centre or
license to another?
..........re-enroll a child who has left my centre previously and is starting
again?
Sign in Sheets
..........create a sign in sheet for a particular day?
..........create a sign in sheet for a whole week at a time?
..........mark absences on sign in sheets?
..........mark "school visits" on sign in sheets?
..........enter actual attendance times for children who arrived or left at a
time different from their booked time?
..........add a child to the sign in sheet who has started after sign in
sheets were created and printed for that day?
..........add a child to a sign in sheet if the child is doing an extra day?
..........remove a child from a sign in sheet when the child does not attend
that day?
..........remove a child from a sign in sheet if the child has left?
Printer Settings
..........remove the header and footer
information from my printouts (Internet Explorer users)?
..........make printouts fit correctly
on a page (Internet Explorer Users)?
..........solve printing problems (Safari Users)?
Calendar
..........update my anniversary days?
..........tell infocare to not charge for public
holidays?
.........set the days on which my centre closes
for holidays?
Users
..........add a new user?
..........change a password or username?
..........change the access level of a user?
..........remove a user from the system?
Staff Time Sheets
..........create a staff time sheet for a particular day?
..........update a staff time sheet with actual attendance times if they are
different to what was planned?
..........mark a staff member absent for a whole day?
..........mark a staff member absent for part of a day?
..........add a reliever or substitute staff member to the staff time sheets
on a particular day?
..........remove a staff member from a time sheet on a particular day?
Staff Details
..........add a new staff member?
..........tell infocare a staff member is leaving or has left?
..........update registration and qualification details for a staff member?
..........transfer a staff member to another license or centre?
Billing
..........create invoices?
..........create donation requests?
..........print statement/invoices?
..........print donation request
letters?
..........enter payments from
parents?
..........see how much a parent owes or how much they have paid?
..........print tax receipts?
..........correct a transaction that I
have previously committed?
..........reverse a transaction?
..........print a list of who owes me
money and how much?
..........print a bank lodgment form?
Fundraising
..........create a new
fundraising project?
..........add payments to
a fundraising project?
..........correct a payment that
has been incorrectly recorded in a fundraising project?
..........delete a payment from a
fundraising project?
Bonds
..........record a bond payment for a child?
..........release a bond payment for a child when they leave?
..........change a bond that has been entered
incorrectly?
..........delete a bond payment that is incorrect?
Products
..........add a new product?
..........change the details for a product?
..........delete a product?
..........automatically include a product with all invoices?
Batch
Receipts
..........process a batch receipts?
20
Hours Free
..........start using 20 hours free in my centre?
..........calculate if my centre would be
better of with or without 20 hours free?
Notes
..........create a note?
